Blocked Areas for Debit Cards

Below is a list of countries, cities, and states that have been blocked due to possible fraudulent activity/scams for our Debit and/or ATM cards. If you are traveling to one of these countries, cities, or states, please call the InfoLine at 1-888-797-7711 to unlock your card for the destination.

We apologize for any inconvenience this may cause, but these procedures are designed to help protect our customer's information in areas we have found increased risk.

Signature Based (Regular MasterMoney Cards):

Cities
- Arizona (Only businesses classified as grocery stores, discount stores, and office supplies - Kroger, Wal-Mart, Target, Staples, etc)
- California zip codes from 92300 - 92899
- South Florida 
- Illinois - Chicago area
- Indiana - Lafayette area

Countries
- Canada 
- Brazil
- El Salvador
- Great Britain
- India - Airlines and Passenger Railroads (new)
- Ireland- Ryanair Airlines (new)
- Japan
- Lebanon
- Malaysia 
- Mexico
- Philippines (Airlines)
- Serbia (new)
- Singapore 
- Spain (Household Appliance and Telecomm Merchants)
- Thailand
- Turkey

Signature Based (Business Debit Cards):

Countries
- Brazil
- Canada 
- Great Britain
- Lebanon
- Pakistan
- Spain
- Thailand

Signature Based (HSA):

Countries
- Brazil
- Canada 
- Lebanon

Signature Based (Platinum):

Countries
- Brazil
- Canada 
- Lebanon

PIN Based (All Debit Cards including 24 Hour Banking Cards):

Countries
- Great Britain
- Malaysia
- Russia
- Romania