Below is a list of countries, cities, and states that have been blocked due to possible fraudulent activiy/scams for our Debit and/or ATM cards. If you are traveling to one of these countries, cities, or states, please call the InfoLine at 1-888-797-7711 to unlock your card for the destination.
We apologize for any inconvenience this may cause, but these procedures are designed to help protect our customer's information in areas we have found increased risk.
Signature Based (Regular MasterMoney Cards):
Cities
- Arizona (Only businesses classified as grocery stores, discount stores, and office supplies - Kroger, Wal-Mart, Target, Staples, etc)
- California zip codes from 92300 - 92899
- South Florida zip codes from 33000-34119
- Illinois - Chicago area zip codes from 60453-60827
- Indiana - Lafayette area zip codes from 47901 - 47905
Countries
- Brazil
- Canada
- Columbia (new)
- El Salvador
- Great Britain
- India - Airlines and Passenger Railroads (new)
- Ireland- Ryanair Airlines (new)
- Japan
- Lebanon
- Malaysia
- Mexico
- Philippines (Only Airlines)
- Serbia
- Singapore
- South Africa
- Spain (Household Appliance and Telecomm Merchants)
- Thailand
- Turkey
Signature Based (Business Debit Cards):
Countries
- Brazil
- Canada
- Great Britain
- Lebanon
- Pakistan
- South Africa
- Spain
- Thailand
Signature Based (HSA):
Countries
- Brazil
- Canada
- Lebanon
Signature Based (Platinum):
Cities
- Las Vegas, NV
Countries
- Brazil
- Canada
- Lebanon
- Philippines
PIN Based (All Debit Cards including 24 Hour Banking Cards):
Countries
- Great Britain
- Malaysia
- Russia
- Romania