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BancorpSouth's mission is to always provide "Quality Customer Service" to our customers!


INFOLINE - The bank's automated information line can be accessed 24-hours-a-day from any touchtone phone.


Just Call 1-888-797-7711!

  • You can obtain account information on:
    • Checking accounts
    • Savings accounts
    • Credit cards
    • Loans
    • Mortgage loans (serviced by BancorpSouth) 
    • Equity Credit Lines 
  • Make transfers between accounts
  • Order Checks
  • Check pending transactions 
  • See if a specific check has cleared the bank
  • Check withdrawals on accounts
  • Report a lost or stolen card
  • Debit card assistance
  • Online banking assistance

Para Español - 1-888-797-7711, opción 2.

For the hearing impaired, dial 662-678-7471.


Customer Service Representatives are available during business hours:

Monday-Friday 7:00 a.m - 8:00 p.m. (CST)
Saturday 7:00 a.m. - 5:00 p.m. (CST)
Call 1-888-797-7711
Fax 662-678-7263


Write to us:

BancorpSouth
Attn: Customer Service
2910 West Jackson St
Tupelo, Ms 38801


Email us:

ebanking@bxs.com

*Email is not a secure method of communication and should not be used to provide personal information such as account numbers, social security numbers, pin numbers, dates of birth, etc.

Have you tried our Online Help? Click Here to ask a question, or check out our top 5 FAQs below.

Top 5 FAQs

 1. What jobs are available at BancorpSouth?
 2. What is BancorpSouth's routing number?
 3. How do I change my address on Internet Banking?
 4. Enhanced Login Security?
 5. How do I apply for Mobile Banking?

View All

 

Security Notice:

BancorpSouth will never contact customers by email to confirm personal account information or any other sensitive information.

 

VerisignEqual Housing LenderMember FDICDigital Insight, an Intuit company
Insurance and Investment products are:
Not a Deposit – No Bank Guarantee – Not insured by FDIC or other Government Agency
Not a Condition of any Bank Loan, Product or Service
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