BancorpSouth's mission is to always provide "Quality Customer Service" to our customers!
INFOLINE - The bank's automated information line can be accessed 24-hours-a-day from any touchtone phone.
Just Call 1-888-797-7711!
- You can obtain account information on:
- Checking accounts
- Savings accounts
- Credit cards
- Loans
- Mortgage loans (serviced by BancorpSouth)
- Equity Credit Lines
- Make transfers between accounts
- Order Checks
- Check pending transactions
- See if a specific check has cleared the bank
- Check withdrawals on accounts
- Report a lost or stolen card
- Debit card assistance
- Online banking assistance
Para Español - 1-888-797-7711, opción 2.
For the hearing impaired, dial 662-678-7471.
Customer Service Representatives are available during business hours:
Monday-Friday 7:00 a.m - 8:00 p.m. (CST)
Saturday 7:00 a.m. - 5:00 p.m. (CST)
Call 1-888-797-7711
Fax 662-678-7263
Write to us:
BancorpSouth
Attn: Customer Service
2910 West Jackson St
Tupelo, Ms 38801
Email us:
*Email is not a secure method of communication and should not be used to provide personal information such as account numbers, social security numbers, pin numbers, dates of birth, etc.
Payment Addresses:
Credit Card Payment:
P.O. Box 4390
Tupelo, MS 38803
Bank Loan Payment (other than Equity Credit Line):
P.O. Box 789
Tupelo, MS 38803
Equity Credit Line Payment:
P.O. Box 2520
Tupelo, MS 38803
Mortgage Payment:
P.O. Box 3356
Tupelo, MS 38803
Have you tried our Online Help? Click Here to ask a question, or check out our top 5 FAQs below.
Security Notice:
| BancorpSouth will never contact customers by email to confirm personal account information or any other sensitive information. |
- Be aware of fraudulent phone calls, text messages and e-mails that may appear to be from your bank. Check the Latest News section to learn more.








