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 BancorpSouth's mission is to always provide "Quality Customer Service" to our customers!


 

INFOLINE - The bank's automated information line can be accessed 24-hours-a-day from any touchtone phone.


Just Call 1-888-797-7711!

  • You can obtain account information on:
    • Checking accounts
    • Savings accounts
    • Credit cards
    • Loans
    • Mortgage loans (serviced by BancorpSouth) 
    • Equity Credit Lines 
       
  • Make transfers between accounts
  • Order Checks
  • Check pending transactions 
  • See if a specific check has cleared the bank
  • Check withdrawals on accounts
  • Report a lost or stolen card
  • Debit card assistance
  • Online banking assistance

Para Español - 1-888-797-7711, opción 2.

For the hearing impaired, dial 662-678-7471.


Customer Service Representatives are available during business hours:

Monday-Friday 7:00 a.m - 8:00 p.m. (CST)
Saturday 7:00 a.m. - 5:00 p.m. (CST)
Call 1-888-797-7711
Fax 662-678-7263


Write to us:

BancorpSouth
Attn: Customer Service
2910 West Jackson St
Tupelo, Ms 38801


Email us:

ebanking@bxs.com

*Email is not a secure method of communication and should not be used to provide personal information such as account numbers, social security numbers, pin numbers, dates of birth, etc.


Payment Addresses:

Credit Card Payment:
P.O. Box 4390
Tupelo, MS 38803

Bank Loan Payment (other than Equity Credit Line):
P.O. Box 789
Tupelo, MS 38803

Equity Credit Line Payment:
P.O. Box 2520
Tupelo, MS 38803

Mortgage Payment:
P.O. Box 3356
Tupelo, MS 38803

 

 

Have you tried our Online Help? Click Here to ask a question, or check out our top 5 FAQs below.

 

Top 5 FAQs

 1. What jobs are available at BancorpSouth?
 2. What is BancorpSouth's routing number?
 3. How do I change my address on Internet Banking?
 4. Enhanced Login Security?
 5. How do I apply for Mobile Banking?

View All

 

Security Notice:

 

BancorpSouth will never contact customers by email to confirm personal account information or any other sensitive information.

 

 

 

 

VerisignEqual Housing LenderMember FDICDigital Insight, an Intuit company
Insurance and Investment products are:
Not a Deposit – No Bank Guarantee – Not insured by FDIC or other Government Agency
Not a Condition of any Bank Loan, Product or Service
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