Contact Us :: BancorpSouth Bank

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BancorpSouth's mission is to always provide "Quality Customer Service" to our customers!

INFOLINE - The bank's automated information line can be accessed 24-hours-a-day from any touchtone phone.

Just Call 1-888-797-7711!

You can obtain account information on:
- Checking accounts
- Savings accounts
- Credit cards
- Loans
- Mortgage loans (serviced by BancorpSouth)
- Equity Credit Lines
Make transfers between accounts
Order Checks
Check pending transactions
See if a specific check has cleared the bank
Check withdrawals on accounts
Report a lost or stolen card
Debit card assistance
Online banking assistance

Para Español - 1-888-797-7711, opción 2.

For the hearing impaired, dial 662-678-7471.

Customer Service Representatives are available during business hours:

Monday-Friday 7:00 a.m - 8:00 p.m. (CST)
Saturday 7:00 a.m. - 5:00 p.m. (CST)
Call 1-888-797-7711
Fax 662-678-7263

Write to us:

BancorpSouth
Attn: Customer Service
2910 West Jackson St
Tupelo, Ms 38801

Email us:

ebanking@bxs.com

*Email is not a secure method of communication and should not be used to provide personal information such as account numbers, social security numbers, pin numbers, dates of birth, etc.

Payment Addresses:

Credit Card Payment:
P.O. Box 4390
Tupelo, MS 38803

Bank Loan Payment (other than Equity Credit Line):
P.O. Box 789
Tupelo, MS 38803

Equity Credit Line Payment:
P.O. Box 2520
Tupelo, MS 38803

Mortgage Payment:
P.O. Box 3356
Tupelo, MS 38803

Have you tried our Online Help? Click Here to ask a question, or check out our top 5 FAQs below.

Top 5 FAQs

1. What jobs are available at BancorpSouth?

2. What is BancorpSouth's routing number?

3. How do I change my address on Internet Banking?

4. Enhanced Login Security?

5. How do I apply for Mobile Banking?

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Security Notice:

BancorpSouth will never contact customers by email to confirm personal account information or any other sensitive information.

Be aware of fraudulent phone calls, text messages and e-mails that may appear to be from your bank. Check the Latest News section to learn more.

BancorpSouth is a member of FDIC.

Insurance and Investment products are:
Not a Deposit • No Bank Guarantee • Not insured by FDIC or other Government Agency
Not a Condition of any Bank Loan, Product or Service

MUTUAL FUND FEES AND ADDITIONAL COMPENSATION

Mutual funds are subject to various fees, charges and other expenses, including investment management fees and various distributionrelated fees (including 12b-1 fees), transfer agency fees and other administrative service fees. The current prospectus for the applicable mutual fund contains more detailed information concerning the fund and its objectives, risks, fees and charges. A copy of the current prospectus may be obtained by contacting your Account Administrator.

BancorpSouth Asset Management & Trust receives fees or other compensation ("Fund Compensation") when your account's assets are invested in certain mutual funds, including money market mutual funds. Some Fund Compensation is paid to us from the assets of the funds ("Fund-Paid Compensation") and impacts your investment return. In other instances, Fund Compensation is paid out of the assets of the fund's manager/sponsor ("Manager-Paid Compensation") and does not impact your investment return. Generally, Fund Compensation is paid to us at least quarterly and is based on a percentage of the average daily net assets of your account invested in the fund. The Fund Compensation we receive is in addition to our normal asset-based fees and other fees and the value of your account's assets will be included in calculating our normal asset-based fees and applicable Fund Compensation.

Trading Platform. If you direct the investment of your account, you have access to a wide variety of mutual funds on our BancorpSouth Asset Management Trading Platform. Many of the mutual funds available on the Trading Platform pay us Fund-Paid Compensation for sub-transfer agency and related services, which fees typically range from 0.10% - 0.15% annually. In addition, certain funds available on the Trading Platform pay us Fund-Paid Compensation in the form of 12b-1 fees for various administration and customer servicing relating to the fund's shares held by your account, which fees typically range from 0.00% to 0.25% annually.

Asset Allocation Models. Currently, we receive Fund-Paid Compensation only in the form of sub-transfer agency fees (for services related to buying, selling, and holding fund shares) from some mutual funds (including money market funds) that are used in our Asset Allocation Models. The sub-transfer agency fees we receive range from 0.00% to 0.15%. The amount of Fund Compensation we receive will vary from fund to fund and may not apply in the case of some funds. Our investment process is designed to pick funds for the Asset Allocation Models without regard to whether a fund pays us Fund Compensation and without regard to the amount of such compensation.

Money Market Mutual Funds. Your account's short-term balances are invested in money market mutual funds sponsored/managed by Federated Securities Corp. ("Federated Money Funds") or money market mutual funds sponsored/managed by Goldman Sachs Asset Management, L.P. ("Goldman Money Funds"). As of March 1, 2011, we receive Manager-Paid Compensation from Federated Securities Corp. or its affiliates of up to 0.05% of the average net assets invested in Federated Money Funds and from Goldman Sachs Asset Management or one of its affiliates of up to 0.06% of the average net assets invested in the Goldman Money Funds. The level of Manager-Paid Compensation will vary from time to time.

For additional information, please contact your Account Administrator.